The CyberStrong eShop Customer Login add-on makes order status
information available directly to your customers. Customers may access
their order history by providing an order number, last name and e-mail
address at the customer login page. Once access has been granted,
customers can review all orders placed under the provided e-mail
address. Orders can be displayed by a date range and status type.
The following information will be available to your customers upon
successful login:
- Order #: The icon to the right may be clicked to reveal the full
details for this order. If you have provided a tracking number for
this order it will be displayed as a link to the carrier's site for
live tracking information. Download links are also available, if
applicable.
- Order Date: The date on which the order was received.
- Ship Date: The date on which the order was shipped.
- Type: The payment method used, such as Visa, MasterCard etc.
- Amount: The amount of the order including taxes and shipping
charges.
- Resend Receipt: Send a replacement receipt to this customer.
- Packing Slip: Display this order with price and payment
information suppressed.
- Name: The Bill To first and last name of the purchaser. Note
that this is not the card holder name.
- Order Status: Complete, Paid, Cancelled, Pending or Fraud.
Demo: To see this feature in action,
go to the demo customer login page. |
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